Frequently Asked Questions
Q: How can I pay?
A: You can pay by cash, cheque or credit card. There is a 3% surcharge for credit card orders added to your total to cover processing costs.
Q: How many vouchers come in a book?
A: At the moment, each book has 50 vouchers and cannot be split up. The $5, $10 and $18 books also come in books of 20 vouchers.
Q: What about the current charities?
A: We have specifically set up our charity in a way that has the least impact on the regular charities of the city. We cannot issue funds to Meshulachim directly, only to the charities themselves.
Q: Who can redeem the vouchers?
A: Only institutions that have the status of a Canadian Registered Charity can redeem vouchers by us (e.g. Tzedakas, Schools, Shuls, etc.).
Q: Who can we give the vouchers out to?
A: Vouchers can be given in any situation where you would normally get a 100% tax receipt for the Tzedaka you are giving.
Q: How does the 5% work?
A: 5% is deducted from every donation for the Toronto Jewish Schools and our admin costs. Therefore if someone wants a book of $10 vouchers, which is a value of $500, he would have to give us $527. You can work this out by taking $500 and dividing it by 0.95. This will give you the amount for which, after you deduct 5%, you will be left with enough funds to purchase the books you need.
Q: How does the order process work?
A: See details above.
Q: What amount do I get the tax receipt for?
A: You get a tax receipt for the full amount of the donation you send us, including the extra 5%. So in the example above, where you buy a book of 50 $10 vouchers for $500 plus $27, you would get a tax receipt for $527.
Q: Are you a registered charity?
A: Yes, we are a registered charity and we can issue charity receipts.
Q: What happens if I lose my vouchers?
A: We can void a voucher if you have the serial number. However, we will not replace the voucher. The value of the voucher that is lost will go to your school of choice.
Q: Is there any expiry date on the vouchers?
A: At the end of each year, any vouchers that are over two years old and unredeemed will be assigned to the school fund.
Q: Who decides which school the money goes to?
A: YOU, the customer, decide which school you want your portion of the money held back from your Tzedaka to go to. When you set up your account you assign a school as your "School Of Choice"; this can be changed if required. As soon as a voucher book is assigned to a customer, the proceeds from those vouchers are assigned to that person's "School Of Choice".