Frequently Asked Questions



Q: How can I pay?
A: You can pay by cash, cheque or credit card. There is a 3% discount if paying by Cash or Cheque.

Q: How many vouchers come in a book?
A: At the moment, each book has 50 vouchers and cannot be split up. The $5, $10 and $18 books also come in books of 20 vouchers.

Q: What about the current charities?
A: We have specifically set up our charity in a way that has the least impact on the regular charities of the city. We cannot issue funds to Meshulachim directly, only to the charities themselves.

Q: Who can redeem the vouchers?
A: Only institutions that have the status of a Canadian Registered Charity can redeem vouchers by us (e.g. Tzedakas, Schools, Shuls, etc.).

Q: Who can we give the vouchers out to?
A: Vouchers can be given in any situation where you would normally get a 100% tax receipt for the Tzedaka you are giving.

Q: How does the 5% work?
A: 5% is deducted from every donation for the Toronto Jewish Charitable Organization and our admin costs. Therefore if someone wants a book of $10 vouchers, which is a value of $500, he would have to give us $527. You can work this out by taking $500 and dividing it by 0.95. This will give you the amount for which, after you deduct 5%, you will be left with enough funds to purchase the books you need.

Q: How does the order process work?
A: See details above.

Q: What amount do I get the tax receipt for?
A: You get a tax receipt for the full amount of the donation you send us, including the extra 5%. So in the example above, where you buy a book of 50 $10 vouchers for $500 plus $27, you would get a tax receipt for $527.

Q: Are you a registered charity?
A: Yes, we are a registered charity and we can issue charity receipts.

Q: What happens if I lose my vouchers?
A: Vouchers are like cash and cannot be replaced. If the voucher is unredeemed by the expiry date it will be donated to the Charitable Organization chosen on your order.

Q: Is there any expiry date on the vouchers?
A: At the end of each year, any vouchers that are over two years old and unredeemed will be assigned to the school fund.

Q: Who decides which organization the money goes to?
A: Each year we choose two or three organisations that will receive the remaining funds from the Administrative charges.